This Service Policy applies to all drone products and accessories purchased from the Chubory official website. By placing an order, you acknowledge and agree to the terms set out below.
1. Warranty Service
We provide a limited warranty for manufacturing defects for our drone main unit, remote controller and camera module. The warranty period is 90 calendar days starting from the date you receive the package. This limited warranty does NOT cover:
- Damage caused by crash, collision, flyaway, water immersion, overheating or fire;
- Malfunction resulting from improper operation, unauthorized disassembly, modification or firmware flashing;
- Consumable parts including propellers, batteries, landing gears and cables;
- Normal wear and tear during usage. Warranty solutions will be repair or replacement subject to spare part availability. Shipping costs for warranty service shall be confirmed separately with customer service. We do not compensate for any indirect losses, including property damage or personal injury arising from drone operation.
2. Flight Safety & Legal Disclaimer
We only sell drone hardware and do not provide flight training or flight permits. It is the buyer’s responsibility to comply with local aviation and UAV regulations. Do not fly near airports, crowds or restricted zones. Complete drone registration if required by local rules. You shall bear full liability for all flight risks, accidents, property losses or fines related to drone operation. Nafyre shall not be held responsible for any flight‑related incidents. Product photos and specifications are for reference only. Minor product upgrades or appearance adjustments may be implemented without prior notice.
3. Customer Support
If you encounter any after‑sales issues, please contact our customer support team. To speed up processing, please provide your order number together with photos or videos showing the problem. We aim to reply to your inquiry within 24 working hours.
4. Policy Revision
Chubory reserves the right to revise this Service Policy at any time. The updated version will be posted on this page. Continued purchases after the update means you accept the revised terms.
*These Terms are governed by the laws of Hong Kong SAR. Any disputes shall be submitted to the exclusive jurisdiction of the courts of Hong Kong SAR.